General
Share Registration Data with Analytic Providers
Introduction
We understand how frustrating it can be when your calls get labeled as spam. To ensu...
How does AFFIRM Reputation Monitoring work?
AFFIRM Reputation Monitoring allows you to see how your calls are displayed on major US carrier n...
How does First Orion verify my call's display?
A call’s display can vary but can include the phone number, city/state, spam tag, scam tag, call ...
What should I do if I believe that I am following good calling practices, but my calls are still being tagged?
Registering your numbers in First Orion’s Business Number Registration and adhering to Call Behav...
Can I purchase AFFIRM only or do I need to purchase INFORM also?
AFFIRM Reputation Monitoring can be purchased as a stand-alone solution. However, AFFIRM is compl...
How will I know if my calls are mislabeled?
If one or more of your validation calls are tagged as spam or scam, your business admin will rece...
Will AFFIRM Reputation Monitoring stop my calls from being mislabeled?
No, AFFIRM Reputation Monitoring enables you to monitor the health of your calling numbers to und...
Do I need to add my number(s) to a program to mitigate mislabeling?
Registering your numbers in First Orion’s Business Number Registration and adhering to Call Behav...
Call Behavior Best Practices
This document provides outbound calling best practices to improve business calling outcomes and m...