Registering your numbers in First Orion’s Business Number Registration and adhering to Call Behavior Best Practices will help reduce the risk of mislabeling, including spam or scam tags.
Adding calling numbers to an INFORM Branded Calling program enables call branding. However, it does not guarantee that calls won't be mislabeled, including being tagged as spam or scam. Unfortunately, if you do not follow good calling practices or consumers make complaints regarding your business calls, mobile carriers will tag the calling number as scam or spam. Spam or scam tags are used to protect consumers from fraudulent activity. For this reason, if a tag has been assigned, it will show instead of the brand.
For more information on Business Number Registration, click (here)