Registering your numbers in First Orion’s Business Number Registration and adhering to Call Behavior Best Practices will help reduce the risk of spam or scam tagging.
If you have registered your phone numbers and you believe you are exercising good calling practices according to the industry recognized standards, you may submit an appeal on their website and work directly with the carrier to remove the tag.
The reports for AFFIRM Reputation Monitoring can assist you in the appeal process. The Validation Call Detail report provides the outbound calling number, the number called, and the spam or scam tag at the time of the call providing proof to help with the investigation to potentially remove the tag.