Both options provide the same AFFIRM monitoring insights.
- Placing validation calls yourself:
You place test calls using your own outbound calling method and manage when those calls occur. - Automated validation calls:
First Orion places validation calls on your behalf 1x daily M-F 8-9 CST including holidays.
The choice depends on your operational preferences and internal resources.
| NOTE: Manual validation calls are a legacy feature and are no longer offered to new customers. |