How do validation calls work in AFFIRM Reputation Monitoring?

Validation calls follow this general process:

1. A validation call is placed from your business phone number to a First Orion–provided test number.
2. First Orion collects call display data from the validation call.
3. First Orion then loads call display data in the Customer Portal and alerts business of any call tagged as spam or scam.  

This process applies whether validation calls are placed manually by you or through First Orion’s automation.