General
What are the requirements to ensure my calls can be authenticated using SENTRY Call Blocking?
Call Authentication is a feature included in the SENTRY Call Blocking solution that verifies who ...
What is First Orion's Call Authentication?
Call Authentication is First Orion’s end-to-end call security feature that verifies the businesse...
What happens if a phone number fails vetting for SENTRY Call Blocking?
If the number fails vetting it does stay in the program, however a support ticket is created noti...
What is Carrier Documentation vetting?
Carrier Documentation is an alternate vetting method that allows the client to submit documented ...
What are the phone number vetting options for SENTRY Call Blocking?
SENTRY Call Blocking is a product that requires vetting monthly for each phone number enabled in ...
How long will it take for SENTRY Call Blocking to be active?
Call blocking is configured and monitored separately for each carrier. End-to-end implementation ...
How does Automated Number Vetting work?
There are two options for Automated Number Vetting: Option 1: Minor Configuration: The business s...
What is Automated Number Vetting?
Automated Number Vetting is an automated process that verifies a business’ right to use its phone...
SENTRY Call Blocking Common Terms
Authentication RequestsThe number of API requests sent with outbound calls.Treated CallsINFORM Br...
Can I use other products along with SENTRY Call Blocking?
Yes, SENTRY Call Blocking can be used as a stand-alone solution or with other call products and f...
Can SENTRY Call Blocking be used for calls made to landline devices?
SENTRY Call Blocking blocks unauthenticated calls from being delivered to the end user’s device. ...
Is SENTRY Call Blocking for me?
The problem today is scammers use spoofing to exploit consumers to obtain personal information or...
How does SENTRY Call Blocking work?
SENTRY Call Blocking is an end-to-end spoof protection solution that blocks unverified calls from...