There are two options for Automated Number Vetting:
Option 1: Minor Configuration:
The business sets up a rule in their calling platform to redirects when a call comes from a specific First Orion’s Automated Call Center telephone number, the business's calling platform redirect the call to simple, clear, recording that identifies the business name and then terminates the call. First Orion captures the call transcript, and validate the business name in the answered call.
Option 2: No Configuration:
First Orion’s Automated Call Center makes a call to the business's telephone number. An agent answers the phone and following a short prompt, speaks the name of the business before hanging up. This path requires zero customer integration work, but the agent's must be aware of the process to confirm the business name that's easy to understand and translate.