General
Can I use other products along with PROTECT+ Risk Detection?
Yes. PROTECT+ Risk Detection also works alongside other First Orion solutions to provide custom u...
How often are the metrics for PROTECT+ Risk Detection updated?
PROTECT+ Risk Detection has standard metrics available that are updated hourly and monthly. The m...
PROTECT+ Risk Detection Common Terms
API RequestsThe number of API requests sent with outbound calls.API Requests by Source IPThe orig...
How does PROTECT+ Risk Detection work?
PROTECT+ Risk Detection analyzes your business’ inbound calls and evaluates each call’s level of ...
What are the key features of PROTECT+ Risk Detection?
Real-time Feedback on a Call-by-Call Basis
PROTECT+ Risk Detection analyzes your business’s in...
How will I know I am receiving a high-risk call?
PROTECT+ Risk Detection integrates with your calling platform. Through this integration, your cal...
What type of business can benefit from PROTECT+ Risk Detection?
Scammers exploit consumers and businesses to obtain information for financial gain. This makes bu...
Can PROTECT+ Risk Detection block high-risk calls?
No, PROTECT+ itself does not block calls. Call treatment actions are configured by your organizat...
Do I need to register my business?
Yes, First Orion's Business Registration is free, quick and easy. This process will allow you to ...