Yes. PROTECT+ Risk Detection also works alongside other First Orion solutions to provide custom use cases.
For example, the following First Orion calling solutions can all be integrated to address different business challenges:
- PROTECT+ Risk Detection helps businesses assess the risk of inbound calls and make informed call treatment decisions.
- SENTRY® Call Blocking helps protect outbound calling numbers from spoofing attempts and prevents unauthenticated calls from reaching consumers.
- INFORM Branded Calling helps businesses display branded call information, providing additional context and trust for consumers receiving legitimate calls.
PROTECT+ Risk Detection can be purchased and implemented as a stand-alone solution, allowing businesses to identify potentially risky inbound calls through real-time risk analysis and call categorization.
Organizations looking for both inbound and outbound call protection often choose to pair PROTECT+ Risk Detection with SENTRY Call Blocking to address multiple aspects of call security.