Troubleshooting
Why is my logo rejected?
All logos must abide by First Orion’s Content Vetting Policy for Branded Calling. Logos that do n...
Can I set up a program with a display name and call reason without a logo?
INFORM allows you to customize the display name for your outbound call and can include reason for...
Why is my logo not showing up on iOS devices?
Possible reasons include:
Only devices running iOS version 16 and higher will receive a logo.
De...
What are the logo image requirements?
Logos must have a solid background, as transparent backgrounds are not supported. First Orion rec...