General
Branded Messaging Best Practices
1. Get User Consent (Opt-In) Obtain clear user opt-in before sending RCS messages. Maintaining re...
Is there a vetting process to ENRICH?
Yes. Brands must be verified before using ENRICH to ensure customer trust and security. This proc...
Does ENRICH require integration?
Yes. ENRICH is delivered through a simple API integration. Messages are triggered programmaticall...
Can I use ENRICH for two-way conversations with customers?
Yes. ENRICH provisions two-way conversational A2P (application-to-person) messaging. Businesses c...
What devices and carriers support ENRICH Branded Messaging?
ENRICH Branded Messaging is available on Android and iOS devices (version 18.1v or higher) across...
How is ENRICH different from SMS or MMS?
Traditional SMS is limited to 160 characters, and MMS only adds basic picture/video support. ENRI...
What is First Orion's ENRICH Branded Messaging?
ENRICH is First Orion’s branded messaging solution powered by Rich Communication Services (RCS). ...
What is RCS Messaging for Business?
RCS Messaging for Business is in the Application-to-Person (A2P) messaging channel built on the R...