Through our vigorous business certification process, First Orion captures valid business names as display names that your business can use to brand your outbound calls.
If you do not see the branding value that you are looking for, ensure your business filing and associated details, such as DBAs (Doing Business As), fictitious names, assumed names, or trade names, are up-to-date and active with your respective Secretary of State (SOS).
If you updated your SOS filing and the state has processed and approved your update, contact our support team here to update your pre-populated branding display values.
For a comprehensive understanding of our branding policy, we encourage you to learn more here.
Not sure where to find your Secretary of State website, see this SOS resource list.