There are several ways to confirm that your SENTRY program is functioning as expected.
First, review your SENTRY reporting to verify that Authentication Requests are being received and processed. Authentication activity indicates that your calling platform is actively engaging with the SENTRY service.
You can also review key reporting metrics such as:
- Authentication Requests
- Treated Calls
- Continued Calls
- Blocked Calls
- Block Rate
These metrics provide visibility into how calls are being authenticated and protected within your SENTRY program
In addition, customers should monitor call activity after implementation and during onboarding testing periods to help confirm that authenticated calls are being processed as expected. If you have concerns about specific calls or authentication behavior, your First Orion support team can assist with further investigation.