In the Customer Portal, you can manage your billing details to add Automated Clearing House (ACH) billing. We currently only offer ACH direct deposit, which reduces the risk of failed payments to ensure a seamless branded calling experience.
1. Click the Billing Management quick action card.
2. Click Edit Billing Information.
3. Click Add Payment Method.
4. Click the US bank account box and select your bank.
5. Step 5: A login pop-up will appear. Click Agree and Continue.
Step 6: Log in to your bank account. If your bank requires authentication, a verification code will be sent to your phone.
Step 7: Click Share Your Data.
Step 8: Choose the account you would like to connect and use as your payment method.
Step 9: Add the email address where you would like to receive billing notifications, then click Add to finish.
Note: Once you add your bank account, it will automatically become your default payment method. The system will use this default method for renewals and any upgrades.
New Customers
For our new customers, you have the option to pay through your bank instead of your credit card when you first sign up. Simply select the Bank option at the checkout menu.