Customer Portal Release - 06/25/2025

Learn about what's new in the Customer Portal.

    Bug Fixes

    Improved Navigation When Cancelling Edits

    • When an OrgAdmin user canceled edits to their Business registration, they were previously redirected to the Org Dashboard. They will now return to the Business Dashboard for a more consistent experience.

    Image Gallery Pagination Fix

    • Users creating or updating an INFORM with Logo program can now properly paginate through their entire image gallery.

    Feature Enhancements

    Latest Device Branding Preview

    • The Device Branding Preview will now display the most recent end-user experience, making it easier for you to verify your branding experience.

    Duplicate Phone Number Error Details

    • If an OrgAdmin tries to upload a duplicate phone number, the error message will now show exactly where that number already exists within their account.

    Improved Branding Content Rejection Notifications

    • If branding content is rejected, users will receive both an in-portal notification and an email with next steps to make the necessary corrections.

    Better Phone Number Validation

    • The phone number upload field now displays the correct format both as placeholder text and in the real-time validation message, helping to reduce formatting errors.

    Clearer Service Provider Input During Registration

    • We’ve updated the placeholder text on the Service Provider field during business registration to let users know they can enter a custom Service Provider if it’s not listed as an option in the dropdown.

    Customer Portal Version: 3.24.0

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