Your branded calling display name will begin appearing on AT&T devices within 6 to 8 business days after your branding program is created and approved.
Monitoring Your Status
You can monitor the status of your AT&T branding through your branding program dashboard.
Status Definitions:
• Approved: Your INFORM Display Name is actively displaying on AT&T network calls.
• Pending: Your INFORM Display Name is still in AT&T approval process.
Monitoring Call Activity
Once your program is successfully approved on AT&T, you can refer to the Calling Number Details report to determine the total treated calls that have been placed to the AT&T network.
If your branding hasn't appeared on AT&T’s network within 6 to 8 business days of program creation and approval, please contact our Support Team by selecting the Contact Us button in the top right corner of your screen.