A branded calling Program allows users to define what they want for their business calling numbers to display on outbound calling devices.
Basic or Starter Plans:
1. Click Manage from the Business Dashboard and select Create Program from the list.
2. Choose a Display Name from the dropdown list.
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Note: Only Premium plan subscribers have the ability to create a custom Display Name. How can I upgrade my plan? Don't see your DBA listed in the dropdown? How can I brand as my DBA? |
3. Select Call Purpose from the dropdown list.
4. Enter your phone number into the text box and select Add Number.
Premium Plans:
1. Click Manage from the Business Dashboard and select Create Program from the list.
2. Choose a Display Name from the dropdown list.
- If you do not see a Display Name value, you can opt to Create custom Display Name. If you receive a portal notification alerting you that your display name has "failed initial review", you can submit a Custom Display Appeal.
3. Enter a Display Name value and a Shorthand Display value.
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NOTE: Both the Display Name and Shorthand Display MUST meet First Orion's Branding Policy. Custom display values will NOT brand until reviewed and approved. Expect a minimum 24-hour delay if the Branding Policy is not met. |
4. Select Call Purpose from the dropdown list.
5. Enter your phone number into the text box and select Add Number.