Customer Portal User Enhancements
Improved Phone Number Upload Error Messaging
- We’ve made it easier to resolve phone number upload issues! Users will now receive more detailed error messages, providing clearer guidance to help troubleshoot any upload challenges.
Previous Error Code |
New User-Friendly Message |
INVALID_NUMBER |
Invalid phone number. Please check the phone number is valid and try again. |
ALLOCATED_NUMBER |
By clicking continue, the phone number will be moved to the current business unit and/or program. |
ALLOCATED_NUMBER_BUSINESS |
Phone number is attached to a different account. Please contact our support team to help resolve this conflict. |
DUPLICATE_NUMBER |
This phone number already exists under your account. |
DNO_CONFLICT |
Phone numbers with a Call Purpose of Do Not Originate can not be attached to a program. |
INVALID_RELATIONSHIP |
Phone Number is already assigned to the program. |
Image Gallery Enhancements
- We’ve added new features to the Image Gallery to make managing your images even easier! Users can now quickly download approved images and copy the image IDs with just a few clicks.
Bug Fixes
- When creating a new Business Unit, it will now immediately appear in the Business Unit table view, no page refresh required.
Log in to the Customer Portal today, fill out our survey, and let us know your thoughts on the new look.
Customer Portal Version: 3.20.0