Customer Portal Release - 6/12/2024

Learn about what's new in the Customer Portal.

    Pre-Paid Customer Portal User Enhancements

    *These features will impact Branded Calling Subscription users and Registered users*

    CSV Upload Now Available

    • Premium plan subscribers will now be able to upload a CSV of Phone Numbers for program creation for branding or registration for protection.

    Set-Up Guide

    • Users now have all the information required to successfully set up their new branding accounts! Users will now see a Set-Up Guide on their dashboard to guide them through the onboarding experience.

    Customer Portal User Enhancements

    *This feature will affect all Customer Portal users*

    Business Registration

    Landing Page

    All users navigating to the First Orion Customer Portal will now be welcomed via our new landing page.

    Address Auto-Populating

    • During Business Registration, users will now be able to type in a portion of their address and select from a list of values to populate the rest of their street address, city, state, and zip code. Address autofill.gif

    Register Business Phone Number

    • When users successfully register their business in the Customer Portal, they will also register the business phone number they provided during registration.

    Account Creation

    • Creating a new Customer Portal account just got easier!
      • We require less information from our users



    Customer Portal Version: 3.12.0

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