Pre-Paid Customer Portal User Enhancements
*These features will impact Branded Calling Subscription users and Registered users*
Carrier Access is now defined on the pricing plans!
- Now you can know what plans have access to what carriers*. Learn more about carrier access here: Subscription: How many devices will my calls be branded on?
- Learn how to upgrade your plan here: Subscription: Update Your Plan
Automating the Caps Email communication!
- Users will now receive emails when they reach their branded calling cap, so users can action their account before their Branding stops.
- Each plan comes with a branded calling limit. For example, the Basic plan comes with 500 branded calls. Once a user reaches 80% of their allotted branded calls, they will get an email alert. Once a user reaches 100% of their allotted branded calls, they will get an email alerting them that their calls are no longer being Branded.
Customer Portal User Enhancements
*This feature will affect all Customer Portal users*
Branding Policy Available on Program Management
- Ensuring programs meet First Orion's policy is easier than ever. The Branding Policy will be accessible when creating a program or editing a program
- View our Branding Policy here: Policy for Branded Calling
Customer Portal Version: 3.9.1
*Carrier access is limited based on 3rd party integrations at this time