Subscription: Update Your Plan

Did you set up a Branded Calling subscription in the Customer Portal and you need a little help? Check out our step-by-step articles here!

Access Billing Management

Step 1: Click the Account Owner email in the top corner of the page.

Step 2: Click Billing Management from the dropdown menu.

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#1 Upgrade your Plan

To Upgrade your plan:

Step 1: Click Change My Plan.

Step 2: Select the plan you would like to change to.

Step 3: Click Upgrade Plan.

Step 4: Review your changes.

Step 5: Click Pay and Upgrade.

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#2 Downgrade your Plan

To Downgrade your plan:

Step 1: Click Change My Plan.

Step 2: Select the plan you would like to change to.

Step 3: Click Downgrade Plan.

Step 4: Review your changes.

Step 5: Click Downgrade my plan.

 

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