Carrier Status of Branded Calls

    Status by Carrier

    On your branding program, you have the ability to view your branding state by each carrier available to your branding program.

    • Approved means your INFORM Display Name is actively showing on calls for that carrier.
    • Pending means your INFORM Display Name is awaiting approval for that carrier.

    T-Mobile is approved and actively branding within an hour of creating your branding program.

    AT&T takes about 14 to 18 business days to be approved.

    Verizon takes 1-3 business days to be approved.

    "Other"* takes about 3 to 5 business days to be approved.

     

    *"Other" is not available for subscription-based users. 

    Have more questions? Submit a request

    Can't find what you're looking for?

    Our product support team is here for you!
    Submit a request
    Powered by Zendesk