Customer Portal Release - 10/25/2023

Learn about what's new in the Customer Portal.

Customer Portal Enhancements 

Business Registration Wizard Simplification 

  • Rather than completing 3 steps in the Business Registration process, users now have one page with all of the info needed to submit for Business Registration.

 

User Opt In Registration Sharing

  • During the business registration process within the Customer Portal, the user is presented with a prompt where they can opt in to share their registration information.
  • This is only possible for business admins. Organizations cannot do this on behalf of businesses below them.

 

Phone Number No Longer Required in Organization Creation

  •  When users create an org, inputting a phone number is now optional.
  • This field being required has caused issues with our backend when support tickets are created. This fix will rectify those issues.
Have more questions? Submit a request