Customer Portal Enhancements
Phone Number Assignment Navigation
- Users can navigate from the Phone Number Assignments window to other pages on the portal to perform actions regarding that phone number
- Links a user can click and the destination:
- Business – Business Profile
- Business Unit – Business Unit Profile
- Program – Program Update Screen
- Display Name – Program Update Screen
EIN (Employer Identification Number) for Entity Vetting
- New users may provide their EIN (Employer Identification Number) to help expedite their business profile during the vetting process
- The addition of the EIN will improve accuracy and efficiency of First Orion’s vetting process
- The EIN field is optional
Verizon Call Counts in Reporting
- Users visiting the Calling Number Detail folder in Reporting will now see Verizon (VZW) in their Call Volumes by Carrier
Mobile Usability Enhancements
- Multiple UI components were updated to allow the Customer Portal to be accessible and more responsive on the smaller screens of devices