Subscription: Create a Branded Calling Program

What is a Branded Calling Program?

A branded calling program allows users to define what they want for their business calling numbers to display on outbound calling devices.

Prerequisite

• If you are NOT subscribed to one of our INFORM Branded Calling plans, learn how to create a program here.
• If you are subscribed to one of our Premium plans, you can submit a custom Branding Display Value.
• If you do not see a Branding Display Value that you're looking for, ensure your Secretary of State filing is current. You can learn more here: Update Verified Business Branding Content.

Create a Program

1. 1. Click Manage from the Business Dashboard and select Create Program from the list.
   2. Click Display Name and select a Display Name value.
      1. If you do not see a Display Name value, you can opt to Create custom Display Name.
   3. Enter a Display Name value and a Shorthand Display value.

      NOTE: Display Name and Shorthand Display MUST meet First Orion's Branding Policy. Custom display values will NOT brand until reviewed and approved. Expect a minimum 24-hour delay if the Branding Policy is not met. Only Premium plan subscribers have the ability to create a custom Display Name.

   4. Click Call Purpose and select Call Purpose type.

      WARNING: Do Not Originate should only be selected if the phone number will not make outbound calls.

   5. Add your Phone Numbers

      NOTE: You can manually input Phone Numbers or upload a CSV file. Learn how here.

   6. Click Save