Customer Portal Release - 7/5/2023

Learn about what's new in the Customer Portal.

Single Businesses in the First Orion Customer Portal, that are not currently signed up for any Branding Communication services, have the ability to independently sign up for INFORM calling today!

  • Single Businesses may sign up for INFORM without talking with a First Orion Sales team member
  • Single Businesses may estimate their monthly cost per month using the Estimation Calculator
    • A business simply plugs in call volume and total calling number details to generate a pre-tax estimate
  • Single Businesses provide their payment details, either:
    • Banking & Routing details (ACH)
    • Credit Card
  • Single Businesses may set up an INFORM branding program quickly and easily once they are able to access our Branded Communication Business Dashboard
    • A business will see a message at the top of the Dashboard prompting the set up their first branding program
  • Single Businesses signed up for Customer Portal's Payment and Contracting will be able to access and manage their billing and payment details from the user drop-down menu in the upper right-hand corner of the portal
  • All Customer Portal users can now access our Help Center from the "Get Help" icon in the user drop-down menu in the upper right-hand corner of the portal

If you have any questions about our Customer Portal release, contact us today!

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