Phone Number Dashboard

All Phone Numbers assigned to a Business or a Business Unit may be viewed by selecting Phone Numbers from the Dashboard. The example below is the Business Level, it will therefore include the phone numbers for all Business Units.

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Edit the Call Purpose of a Phone Number

Step 1: Select Phone Numbers on the Customer Portal Dashboard.

Step 2: Click on the three (3) dots for the desired phone number.

Step 3: Click Edit.

NOTE: To view the Assignment of the number Phone Number Assignment  

NOTE: To remove the number Delete Numbers: Remove a Single Number

ZEN_PhoneNumbers_View-EDIT.png

Step 4: Click on the Call Purpose arrows to display the dropdown options.

Step 5: Select the new Call Purpose for that phone number.

Step 6: Click Save.

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