The Customer Portal Dashboard provides a variety of current reports regarding your Branded Communication account, typically updated every sixty (60) minutes.

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Key Navigation Items 

  1. Main Navigation Panel Dashboard: Navigation
  2. Page Name & Breadcrumb Trail
  3. Command Buttons: Create, Edit, & Learn
  4. Metric Cards Dashboard: Metric Cards
  5. Heatmaps Dashboard: Heatmaps
  6. Business Unit List & Navigation
  7. Support Button

Learn

Contextual Learning is available to assist in the use of the portal.

Step 1: Click Learn to open a pop-up Learning window, when available, that will provide an instructional video of the current portal screen.ZEN_Dashboard_Learn-Main.png

Example 1: Business Dashboard

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Example 2: Business Phone Numbers

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