The Customer Portal Dashboard provides a variety of current reports regarding your Branded Communication account, typically updated every sixty (60) minutes.


    Key Navigation Items 

    1. Main Navigation Panel Dashboard: Navigation
    2. Page Name & Breadcrumb Trail
    3. Command Buttons: Create, Edit, & Learn
    4. Metric Cards Dashboard: Metric Cards
    5. Heatmaps Dashboard: Heatmaps
    6. Business Unit List & Navigation
    7. Support Button


    Contextual Learning is available to assist in the use of the portal.

    Step 1: Click Learn to open a pop-up Learning window, when available, that will provide an instructional video of the current portal screen.ZEN_Dashboard_Learn-Main.png

    Example 1: Business Dashboard


    Example 2: Business Phone Numbers


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